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Privacy Policy

Last updated: January 15, 2025

Nooga Water Heaters ("we," "us," or "our") operates the website noogawaterheaters.com. This Privacy Policy describes how we collect, use, and protect information when you visit our website or contact us for water heater services in the Chattanooga, TN metro area.

Information We Collect

Information You Provide

When you contact us by phone, email, or through our website, we may collect:

  • Name
  • Phone number
  • Email address
  • Service address
  • Details about your water heater service needs

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website
  • Device type

How We Use Your Information

We use the information we collect to:

  • Respond to your service inquiries
  • Schedule and perform water heater services
  • Send service-related communications
  • Improve our website and services
  • Comply with legal obligations

Cookies and Tracking

Our website uses Google Analytics to understand how visitors use our site. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

We may also use call tracking technology to measure the effectiveness of our marketing and improve our services. Phone calls may be recorded for quality assurance purposes.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service providers who assist in operating our website and business (e.g., analytics, call tracking)
  • Law enforcement or government agencies when required by law

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

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